about us
We are an automation start-up focusing on providing highly customizable workflows that automate the marketing, sales, customer onboarding and post-sale support functions.
Our goal is to democratize automation as a way of life for businesses - whether they're large enterprises or start-ups.
Passion | Customer Centricity | Agility | Responsiveness | Innovation
We're continually building ready-to-deploy workflow templates that allow our customers to digitize their business processes. We empower them with a short Time-to-market, enabling their business to stay ahead of competition.
Our workflows can be deployed in a matter of minutes for a quick visualization of business outcomes.
The workflows are highly customizable, creating potentially unlimited use cases for businesses to digitize & automate.
core features
We help businesses accelerate their digital transformation. Specifically, we've integrated these features for immediate business outcomes.
Process digitization
Identify business workflows that are candidates for digitization and accelerate their adoption for better business outcomes and great unit economics.
Automation Service
Unleash NGageNOW - our omni-channel Business Workflow Automation framework to scale your Target Audience Engagement. PlugNPlay with RPA, RBA, ML, AI & NLP frameworks on demand.
Analytics & Data science
Leverage the Predictive & Prescriptive models generated from big-data & machine learning frameworks, Dashboards & Scorecards to monitor business performance.
Deploy automation, the easy way
First, Businesses sign-up on our platform and setup their account. They enable the workflows for specific functions like marketing, sales, customer onboarding, post-sale support, operations, etc. Then these workflows - available as Google Sheets - can be downloaded.
(~15 minutes)
Next, social media channels for target audience engagement - like Facebook, Telegram, Web-chat, etc. - are selected and mapped.
(~10 minutes)
Now, the workflow sheets are customized and the target audience engagement flow is designed.
(~15 minutes)
Optionally, multimedia content like images, videos, carousels, call-to-action buttons, etc. are setup to go with the workflow steps.
(~10 minutes)
Next, the API calls are setup, to transfer data (when the workflow terminates) to your backend systems like CRM, Collaboration Accounts, Databases and/or COTS products. The data include captured leads or customers' PII, product context, bar-codes, service ticket details, assigned agent details, etc. Anyway, these are also available in the framework's dashboard, by default.
(~10 minutes)
Finally, upload the workflows with a simple button click, test the conversation automation and GO LIVE.
(~15 minutes)
Collaborate and manage your content through tools like Dropbox, Google Drive or GitHub.
Our frameworks process them for consumption by your consumers when they trigger a workflow.
Our framework APIs talk to third party products like ZOHO (Helpdesk) or NetSuite (CRM).
Deploy the solution on your mobile applications with our Android and iOS plug-ins.
popular social media channels
pincodes mapped and counting
Asian localities and counting
monthly active global users to connect with
Target Industries
Our digital workflows run on the cloud & delivered through Social Media, are built for businesses whose products & services are primarily used by retail customers.
However, our workflows provide such unlimited potential, any organization can leverage them to achieve Cost & Operational Efficiency and great User Engagement through Automation & Analytics.
These users can be customers or the organization's internal stakeholders like employees, vendors or even the management.
B2C - Consumer Space
Engage with customers during pre-sales, sales and post-sales by digitizing your Marketing, Sales & Customer Support operations.
Banking & Insurance
Automate KYC processes, Claims Management & more with our Rule based Workflow Templates without the learning curve that AI needs.
Start-ups
Setup a boilerplate automated funnel management and cross off your soft launch. Achieve automation maturity with customization as you scale.
Educational Institutions
Deploy our WIKI Flow to address FAQs like Attendance, Holidays or Transport. Students can practice your Tests on their phones through our Q&A Flow.
Housing Societies
Let residents raise a complaint or request for a plumber or electrician through our CaseCreate Flow with automated ticket management.
News Media
Launch Opinion Polls, Exit Polls, Campaigns, etc. & analyze the trend for insights with our Survey Flow Template & Analytics engine.
contact us
contact info
Forbyof Lab
377/1 ARYAN, Coffee Board Layout,
5th main 7th cross, Hebbal Kempapura,
Bangalore - 560024.
Engage with your consumers on social media with rich multimedia based interactive conversations.
Our social channels include Messenger, Telegram, Facebook, Skype, Twitter, SMS & more.